What we do in the UAE
VFL Technologies is a Microsoft Partner with an office at Fortune Executive, Jumeirah Lakes Towers, and an engineering team of 20 Microsoft-certified people in Indore, India. We have delivered more than 50 projects since 2021 for clients across India, the UAE, the UK, the USA and Australia.
We work on one stack and nothing else. That is a deliberate limit. A firm that lists Microsoft alongside six unrelated technologies is telling you it will learn yours on your budget.
In the UAE that focus matters more than it does elsewhere, because the compliance layer is where most Microsoft implementations actually go wrong here — not in the software, but in the VAT treatment, the e-invoicing readiness and the question of which country your data sits in.
Built for UAE compliance, not adapted to it
Three things separate a UAE implementation from a generic one, and all three are becoming deadlines rather than preferences.
• VAT at 5%. The return cycle, the input-output treatment, the reverse-charge cases and the free-zone rules all have to be right in the system, not corrected in a spreadsheet afterwards.
• Corporate tax at 9%. Introduced for financial years starting on or after 1 June 2023, and it changes what your chart of accounts and your reporting need to produce.
• FTA e-invoicing. The UAE is moving to a Peppol-based model. Business Central has no native UAE e-invoicing module, which means compliance is a development job — an AL extension mapping your data to the mandatory PINT AE fields — not a licence you can buy. This is the single most common reason UAE companies discover their ERP partner cannot help them.
That last point is why we think a custom development firm is the right partner for this particular problem, and we would rather say so directly than imply we resell a solution that does not exist.
Where your data actually sits
Microsoft operates two Azure regions inside the UAE: UAE North, in Dubai, and UAE Central, in Abu Dhabi. Both have been live since 2019.
That means a UAE company can run Azure workloads, and in many cases Dynamics 365 and Power Platform data, inside the country. Whether your specific workload can is a question of the service, the tier and the date you ask — regional service availability changes, and Dynamics 365 and Power Platform data residency follows different rules from raw Azure infrastructure.
We check this per service before designing anything, rather than assuming. Provisioning a resource in a region is not the same as every part of the service running there, and that distinction has caught out more than one project at audit time.
Our four practice areas in the UAE
• Dynamics 365 — Business Central and Finance & Operations implementation, migration from NAV, GP or AX, and the UAE compliance layer on top.
• Azure — landing zones, migration from on-premise, cost optimisation, and architecture on the UAE North and UAE Central regions.
• Power Platform — Power Apps, Power BI and Power Automate, including Arabic and right-to-left interfaces, which most implementers treat as an afterthought.
• SharePoint and Microsoft 365 — intranets, document management, Teams rollout and governance, in English and Arabic.
Arabic is not an afterthought here
This entire website is published in Arabic as well as English — not machine-translated, and not a marketing page with the rest in English. Right-to-left layout, correct handling of Latin product names inside Arabic text, and Arabic technical terminology throughout.
We mention it because it is unusual. Several Gulf Microsoft partners declare Arabic support in their structured data while publishing English-only pages. If your users work in Arabic, the interfaces we build for them work in Arabic too — Power Apps forms, Power BI reports and SharePoint intranets included.
How the delivery model works
Consulting, discovery, workshops and go-live support run from Dubai. Engineering runs from Indore, where the 20-person team is.
We state that plainly rather than implying a large UAE office, for two reasons. The first is that it is true. The second is that it is the commercial argument: you get Gulf-hours availability and someone who can sit in your meeting room, at a build cost that a purely UAE-staffed firm cannot match.
Our working week aligns to the UAE — Monday to Friday, Gulf Standard Time — not the Indian Monday-to-Saturday pattern.
What projects cost in AED
These are the same bands published on our pricing page, converted at the pegged rate of 3.6725 dirhams to the US dollar. They are indicative ranges for a first production-ready release, not quotes.
• Simple web app or internal tool — AED 22,000 to 66,000 • Mid-complexity business application — AED 66,000 to 200,000 • Custom CRM or ERP module — AED 110,000 to 310,000 • SaaS product, multi-tenant — AED 175,000 to 535,000 • Enterprise platform, cloud-native — AED 350,000 to 1,100,000 and up
Dynamics 365 and Microsoft 365 licence costs sit on top and are billed by Microsoft, not by us. Anyone quoting you a firm figure before seeing your requirements is guessing.
UAE service pages
Frequently asked questions
Do you have an office in Dubai?
Yes — Fortune Executive, Cluster D94 T, Al Thanyah Fifth, Jumeirah Lakes Towers. You can reach the UAE line on +971 52 596 6839. Consulting and client meetings run from there; our engineering team of 20 is in Indore, India.
Are you a UAE-registered company or an Indian one?
VFL Technologies is registered in India and the Dubai office is a branch presence, not a separate UAE legal entity. We say so rather than leaving it ambiguous, because it affects contracting and invoicing and you will find out anyway.
Can our data stay inside the UAE?
For most Azure workloads, yes — Microsoft runs UAE North in Dubai and UAE Central in Abu Dhabi. For Dynamics 365 and Power Platform the rules differ by service and tier, so we verify it per service during design rather than assuming.
Is Business Central ready for UAE e-invoicing?
Not natively. There is no built-in UAE e-invoicing module, so compliance requires a development extension that maps your data to the mandatory PINT AE fields. That is a build, not a purchase, which is why an ERP reseller often cannot help.
Do you handle UAE VAT and corporate tax in the system?
Yes. VAT at 5% with the correct return cycle, reverse-charge and free-zone treatment, and corporate tax at 9% reflected in the chart of accounts and reporting.
Do you support Arabic and right-to-left interfaces?
Yes, and we build them rather than translate them. Our own site runs fully in Arabic with right-to-left layout. Power Apps forms, Power BI reports and SharePoint intranets can all be delivered in Arabic.
Do you work with companies in Abu Dhabi and Sharjah?
Yes. Abu Dhabi is a routine drive and Sharjah more so. Azure UAE Central sits in Abu Dhabi, which occasionally matters for latency and residency decisions.
What are your working hours?
Monday to Friday, Gulf Standard Time, aligned to the UAE working week rather than the Indian one.
Do you have UAE clients we can speak to?
Not yet — the Dubai office is new and we would rather say that than manufacture a reference. We can introduce you to clients in India and the UK on comparable Microsoft projects, and our published case studies are real.
What does a project cost in dirhams?
Indicative bands run from roughly AED 22,000 for a simple internal tool to AED 350,000 and up for an enterprise cloud-native platform. Microsoft licence costs are separate and billed by Microsoft.