Utilities / Field Service

.NET MAUI Cross-Platform Mobile App — Field Service

PowerGrid Field Services (Name Anonymised) · India (Pan-India Deployment)

ClientPowerGrid Field Services (Name Anonymised)
IndustryUtilities / Field Service
Duration14 Weeks
Team5 Engineers

The Challenge

Field engineers across 12 states used paper forms to document site visits, equipment inspections, and maintenance activities. Data entry in the office took 2–3 days post-visit, errors were frequent, and management had no real-time visibility. Engineers in remote areas had no internet connectivity during visits.

Our Solution

VFL Technologies built a .NET MAUI cross-platform mobile app (iOS + Android) with full offline capability using SQLite sync. Engineers complete digital inspection forms with photo capture, GPS tagging, barcode scanning, and digital signatures — all stored locally and synced to Azure SQL via Azure Mobile Apps SDK when connectivity is restored. Integration with Dynamics 365 Field Service provides work order management.

Results Delivered

70%
Documentation Time Reduction
From 3 days to 8 hours for site visit reports
1
Codebase for iOS & Android
96% shared .NET MAUI code across both platforms
Offline
Fully Functional
Complete app functionality without internet
500+
Field Engineers
Active users across 12 states within 60 days

Project Process

01

UX Research & Prototyping

2 Weeks

Field engineer interviews, user journey mapping, and Figma prototypes.

02

Offline Architecture

1 Week

SQLite schema, conflict resolution strategy, and sync queue design.

03

MAUI App Development

7 Weeks

Core inspection modules, photo/GPS/barcode, forms engine, and sync.

04

Backend & Integrations

2 Weeks

Azure SQL API, D365 Field Service connector, and Azure Maps.

05

Testing & Distribution

1 Week

Device testing on 8 devices, App Center distribution setup.

06

Rollout & Training

1 Week

Phased rollout to 500 engineers with in-app tutorial.

"Our engineers finally have a tool that works in a field with no signal. VFL built something that just works — every time, everywhere. The ROI was clear within 30 days."

Ashok NairHead of Operations, PowerGrid Field Services

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